Privacy Policy
At Sharma Bakery & Confectionery, we honor the trust you place in us when you order your celebration treats, visit our store, or message our team.
Last Updated: September 24, 2026
No Account Required
You can explore all our cakes, pastries, artisan breads, and traditional sweets without signing up, passwords, or intrusive user tracking.
Direct WhatsApp Ordering
When you click 'Order on WhatsApp', communication happens directly between you and our bakery team on WhatsApp's secure platform.
Confidential Custom Photos
Reference photos and personal cake messages you provide for bespoke cakes are used solely to craft your bake and are never shared publicly without your consent.
In-Store Pickup & Transparent Payment
We do not store bank or card credentials on our website. Payments are made safely via UPI or cash at our Dinanagar store counter.
Introduction & Our Core Commitment
Welcome to Sharma Bakery & Confectionery ("we," "our," or "us"). We operate the bakery and confectionery located at Narot Jaimal Singh Road, Dinanagar, Punjab 143531, as well as this informational website. This Privacy Policy details how we collect, handle, and safeguard any information you share when browsing our products, inquiring via WhatsApp, placing pre-orders, or visiting our bakery in Dinanagar, Punjab.
Information We Collect & How It Is Received
We believe in data minimization. We only collect the minimal personal details necessary to fulfill your bakery orders:
- Direct WhatsApp & Phone Communications: When you tap "Order on WhatsApp" or call us, we receive your phone number, name, and the specific items or customized cake details you request.
- Custom Cake Specifications: Information you share about occasions (birthdays, anniversaries, weddings), desired flavors, weight, dietary requirements (such as 100% eggless), and name inscriptions on cakes.
- Photo References: Photographs provided for edible photo print cakes or design references. These are kept strictly confidential.
- Anonymous Website Technical Data: Standard non-identifying server logs (browser type, device screen size, referring page) used solely to ensure our website loads fast and functions smoothly.
How We Use Your Information
Your details are used exclusively for legitimate bakery service purposes:
We will NEVER sell, lease, rent, or share your contact number or personal details with third-party telemarketers or external advertisers.
Payment Security & No Financial Storage
Our website does not process, capture, or store bank account details, credit/debit card numbers, or CVVs. All payments occur through direct UPI apps (such as Google Pay, PhonePe, Paytm, BHIM) or cash at our in-store billing counter upon order pickup. This guarantees that your sensitive financial information is never exposed to web vulnerabilities.
Third-Party Services (WhatsApp & Google Maps)
Our website utilizes links to trusted third-party platforms to enhance your customer experience:
- WhatsApp (Meta Platforms): When you click WhatsApp order buttons, WhatsApp's privacy policy and end-to-end encryption govern the messaging transmission.
- Google Maps & OpenStreetMap: Used to provide interactive driving directions to our bakery at Narot Jaimal Singh Road, Dinanagar.
Confidentiality of Custom Cake Photo Inscriptions
Photos provided by customers for personalized celebration cakes (such as family birthday portraits or baby shower pictures) are used strictly by our master bakers to prepare your edible prints. We do not showcase customer personal photographs on social media or in our website gallery without receiving prior explicit permission from you.
Your Rights & Data Removal
You retain full control over your information. At any time, you may request that we delete your conversation history, phone number, or shared design files from our bakery WhatsApp communications. To do so, simply send us a message saying "Please clear my chat/contact record," and our team will comply promptly.
Contact Our Team for Privacy Questions
If you have any questions, concerns, or requests regarding this Privacy Policy or how your order details are managed, feel free to contact us through any of our channels:
Phone Call
+91 98882 42048Bakery Address
Narot Jaimal Singh Road, Dinanagar, Punjab 143531
We are always here to help you
Contact our team directly on WhatsApp or visit our shop in Dinanagar.